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  • Communication Link and Learns

Communication Link and Learns

Link & Learns

Free One-Hour Professional Development Webinars

Link & Learns are complimentary one-hour sessions where you can gain practical workplace communication strategies, backed up by the latest organizational communication and management research. Sessions are facilitated by KU Communication Studies faculty.

Sessions are hosted online from 11 a.m. to Noon (Central Time) on the Third Thursday of each month.

Sponsored by the KU Edwards Communication Studies Graduate Certificate in Professional Workplace Communication.

Register for individual sessions using the links below.Register for individual sessions using the links below.

Upcoming Sessions:

Click on the dates below for more information and to register:

November: Beyond Generational Stereotypes: Recognizing Workplace Factors that Cause Generational Tensions – and What to Do About It

Thurs. Nov. 21 at 11 a.m.

The workforce is currently more diverse – and in more ways - than ever before. Yet, workplace diversity represents new challenges for organizations also adapting to factors of globalization and technology that are constantly reshaping their marketplace.

All of these factors mean that workplaces today need not only to have a diverse workforce, but to engage and include that diversity of voices in everyday decision-making and product development.  For this reason, it’s important for organizations to recognize not just what year an employee was born (i.e, their “generation”), but also recognize their frame of reference about what it takes to work effectively in today’s version of work and their current workplace in particular.

Read more

 

December: New Year, New You? Practical Tips to Help You Think About the Next Step in Your Career

Th. 12/12 11am-12pm (one week early due to impending holiday)

It’s that time of year, the time when we start thinking about a potential career move. In this session, we’ll surface the mindset issues that tend to hold us back and take some initial steps toward planning a potential career move, either now or in the future.

Read more

 

January 2020: Your 2020 Personal Career Success Squad: Finding Allies, Coaches, Mentors & Sponsors

Thurs., Jan. 16 at 11am

Do you feel like you are “working hard” and “doing all the right things,” yet finding yourself struggling to get the career-making project assignments and/or promotions you’re yearning for? You are not alone. While we are taught that we will be rewarded for “working hard,” and “playing by the rules,” there is another (hidden) factor that is crucial to our career success.

The secret sauce to career growth – and personal fulfillment with work – is the presence of your own team of influential, experienced people who can guide you access the hidden pathways to success – and avoid the quicksand pits that can derail your opportunities. In this session, we’ll talk about the four types of people you need on YOUR team in order to access the opportunities that can help make 2020 the year that gets you where you want to go.

Read more

 

February 2020: Everyday Negotiation: From Pushing Back to Pay Raises and Promotions

Thurs., Feb. 20 at 11am

Negotiation is a strategic communication skill that can help you foster success and well-being in the workplace. Failure to negotiate on your own behalf can leave you overworked, underpaid, and undervalued in your occupational life. However, skilled negotiators are empowered to leverage their social, cultural, and economic capital in ways that lead to long-term investment in well-being, success, and satisfaction.

Participants in this session will learn strategies and best practices for using communication to advocate for themselves at work. Learn how to identify opportunities for negotiation, foster dialogue that cultivates win-win outcomes, and navigate power dynamics in social interactions. 

Read more

 

March 2020: Everyday Strategies for Facilitating A Culture of Employee Engagement

Thurs., March 19 at 11am

Are you concerned by the number of teammates or employees you see as disengaged? Does your organization struggle to retain high performing talent? Is frustration with your team members' performance reducing your own effectiveness?

You are not alone. According to the most recent Gallup workplace report, 67% of U.S. employees are not engaged at work. This level of disengagement costs employers billions of dollars in lost productivity. Fortunately, strategies exist that can improve employee engagement and increase your company’s bottom-line. 

Read more

 

April 2020: Workplace Civility: Building a Workplace of Respect and Dignity for All

Thurs., April 16 at 11am

Workplace civility seems to be rare in what feels like an increasingly cynical time. However, everyone deserves to experience a workplace where they are respected and treated with dignity. The negative consequences of incivility in the workplace can be extremely detrimental to individual health and well-being, as well as organizational performance and success. 

Learn how recognize incivility and stop it from spiraling in your organization. This session will teach attendees how to cultivate a culture where civility, respect, and dignity become the norm. Participants will also be able to identify civil and respectful communication strategies they can employ in their own occupation. 

Read more

 

May 2020: Adaptive Leadership in the Workplace: Practical Skills for Making Meaningful Change

Thurs., May 21 at 11am

Adaptive leadership does not reside is a person’s status, title, or authority. It is a process that anyone can engage in and refers to mobilizing people to tackle tough challenges and thrive. When systems and organizations thrive, a strong sense of commitment, satisfaction, and adaptability is reflected among its members. 

Participants in this session will be introduced to the adaptive leadership framework and learn skills that can be used to help make progress on adaptive challenges in the workplace. Some of these skills include learning how to diagnose the situation and intervene skillfully. 

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June 2020: Connection or Chaos: Getting Real about the Benefits & Drawbacks of Our Social Media Use

Thurs., June 18 at 11am

We live in an always connected, always on culture. But, what benefits -- and drawbacks - does it really bring us to always be available to others? 

When does our social media use stop being beneficial and become problematic? In this session, we'll will try to understand factors that lead to our habitual social media use, and how we can transform those habits to become more present and more engaged in our personal and professional relationships.

Read more

 

July 2020: "Sounds Good!": Unpacking the Hidden Decision-Making Biases that Hurt Team Outcomes

Thurs., July 16 at 11am

The problem with bias is that everyone else has it, and we don’t (right?). In this session, we'll identify and explore common cognitive biases that plague team and organizational decision making processes. Biases covered will include: confirmation bias, the fundamental attribution error, bias blind spot, the Abilene paradox, and the rewards folly. 

Read more

 

August 2020: Communicating for Inclusion: Constructing Workplaces that Welcome Difference

Thurs., Aug. 20 at 11am

Workforce demographics are dynamically changing.  The landscape of our workforce now includes higher percentages of employees who are women, racial/ethnic minorities, non-native English speakers, variety of gender and sexual identities, wide range of (dis)abilities, and at least four different age cohorts. These changing demographics require industries and professionals to be globally minded, culturally competent, and inclusive. 

This session will share research on how issues of diversity and inclusiveness impact our workforce, workplace relationships, organizational productivity, and employee satisfaction and dignity. Furthermore, participants will learn strategies about how to communicate across cultural differences in ways that promote inclusive organizational cultures. 

Read more

 

September 2020: Overwhelmed & Exhausted: Strategies for Setting Boundaries & Avoiding Burnout an “Always On” Workplace

Thurs., Sept. 17 at 11am

Do you find yourself struggling to keep up with an overwhelming amount of project tasks, individual requests for help/input, and the daily demands of navigating everyday conflict at work? You are not alone. 

In this session, we’ll identify different types of role strain, as well as conversational strategies you can use with peers and managers to help you reduce the hidden forms of work that zap your energy and productivity, so that you can begin to recharge and focus that energy on doing the work you find most meaningful.

Read more

 

October 2020: Thinking Beyond “Generational Differences” in the Workplace - Why Building & Engaging a Generationally-Diverse Workforce is a Competitive Advantage

Thurs., Oct. 15 at 11am

If you're ready for a fresh take on the challenges and opportunities of nurturing a generationally-diverse workplace, this session is for you!

We’ll focus on exploring the interaction between age-based generations and *organization-specific "generations," including workplace tenure cohort and personal life-stage factors (i.e, new college grads in their 20's compared to a mid-career, early 40's employees).

We'll also highlight the professional pitfalls of self-stereotyping (i.e., “I’m having a senior moment” or, “I know that's another one of my crazy Millennial ideas!”), as well as how to be an ally for building age-diverse teams and career development practices. 

Finally, we'll highlight why it's important for all of us to think beyond age-based workplace stereotypes and instead create structures that help us fully realize the untapped benefits -- for us as individuals and the long-term success of the business -- of a fully engaged and curious generationally-diverse workforce.

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November 2020: Bad Apples or Bad Barrels?: Navigating Everyday Ethics Issues in the Workplace

Thurs., Nov. 19 at 11am

In this session, we'll explore that beyond our own strongly-held moral values - and our company's carefully crafted values -- our everyday work life is filled with ethical choices that fall outside those lines. And these decisions are further complicated by the power dynamics embedded in our coworker relationships, management practices, and workplace policies/HR practices (for example, what do you do when your boss is the one behaving unethically?)

Specifically, we'll discuss how to recognize issues of ethics in our everyday work lives, and discuss some strategies for both navigating the pitfalls of speaking up, and steps organizations can take to build a culture committed to living its ethical values. We’ll also discuss what it takes for an organization with leadership committed to ethical values to grapple with what it means to support employees' expressions of dissent and avoid retaliation against those with the courage to "speak up." 

Read more

 

December 2020: My Way or the Highway: Embracing and Navigating Workplace Conflicts 

Thurs., Dec. 10 at 11am

Workplace conflict is an inevitable part of organizational and professional life. Learning to embrace it and channel conflict positively can radically alter a professional’s ability to thrive occupationally, manage workplace relationships and expectations, and better solve work-related problems. This session will address two dominant types of workplace conflicts, five commonplace conflict management strategies, and techniques for breaking a stalemate among other communication skills.  

Read more

 

Archive

2019 Available Recordings

February: Writing Emails that Save Time and Get Results

How much time do you spend reading and responding to emails every day? A 2012 report by the consulting firm McKinsey & Co. found that the average person spends 28% of each work day – about two hours every day (650 hours every year!) – navigating email. 

Even more distressing? This is more time than workers spend actually collaborating with colleagues (19%) or researching their job tasks (14%). Sound familiar?...

In this webinar, we will discuss specific strategies for writing emails that will help you and your recipients save time and get more done every day. 

Watch Video

 

March: Navigating the Hidden Dynamics of Workplace Culture

Communication creates, maintains, and transforms organizational culture. This session will highlight practical case studies that point to the power of organizational culture. Participants will even critique the ‘dark side’ of organizational culture and its negative effects. Participants of this session will gain a better understanding of the important role communication and organizational culture play in our occupational lives and to appreciate the complexity of organizational culture overall. 

Watch video

 

April: The Ties that Bind: How to Build a Workplace Culture that Generates Organizational Commitment & Employee Engagement

Who do you feel the strongest connection with at work, who feels like “us” at work? Our work group? Coworkers who started the organization around the same time we did? People with the same job responsibilities or professional background? The organization as a whole? 

In this session, we’ll explore our various sources of identification with our work and how this relates to our levels of commitment to our work and our organization? We’ll also explore practical tips for managers, leaders and human resource professionals for helping to affirm employees’ professional identities and feelings of connection to the organization.

Watch video

 

May: Office Humor and Communication:  When “I’m Just Being Funny” Crosses the Line 

Humor at work can simultaneously create fun and productive workplace cultures, as well as offensive and destructive team dynamics. This session will look at the positive and negative effects of workplace humor. Participants will better understand strategies for constructing healthy workplaces where humor is effective and results in stress relief, creativity, and problem-solving. Best practices for avoiding offensive and destructive types of humor will be reviewed. 

Watch video

 

June: Politics at Work - Navigating Name-calling, Nastiness, and Negativity in Uncivil Times

The current political landscape in the United States seems more negative and uncivil than ever. Negative news, below-the-belt campaign attacks, and social media trolls, among many other behaviors, prompt politicians, academics, and journalists to call for a more civil political environment. Yet there are challenges to building civil political spaces, most notably that partisans tend to disagree about what even counts as incivility.  

This session will begin by overviewing the history of political incivility in the U.S. It will then share research detailing the role of partisanship and power in perceptions of incivility, as well as the effects of negativity on citizens’ engagement with politics. 

Finally, participants will learn about innovative steps institutions are taking to build more civil communities, as well as what individuals can do to overcome partisan biases in their own political lives and workplace conversations. 

Watch video

 

July: “She’s Nice — and Very Dependable”: Overcoming Gender Biases & Reframing the Way We Talk about Women at Work 

According to a 2016 report by Catalyst, women hold only 4% of CEO positions among S&P 500 companies. This, despite countless, well-intentioned workplace initiatives to recruit, retain and promote women into management and leadership positions. 

So, what might be the issue here? In this session, we’ll explore the more prevalent—and often hidden—everyday communication-related biases that can limit women’s voices, visibility and advancement in today’s workplaces. 

Watch video

 

August: From Gossip's Grapevine to the Rumor Mill: Speculation and Communication at Work 

Gossip and rumor are informal aspects of many organizations. While these types of communication are popular, they often have a bad reputation. Learn how gossip and rumor simultaneously create productive and destructive outcomes in most organizations. Participants in this session will learn how to navigate informal communication networks of gossip and rumor in ways that will minimize its destructiveness and maximize its benefits. 

Watch video

 

September: Managing Up: Strategies for Turning Your Boss into Your Advocate

Thurs. Sept. 19 at 11 a.m.

Our communications with our supervisors may be routine or out-of-the-ordinary. They may be about organizational policies and practices, about what needs to be done and how it could be done, about others and their problems, or about ourselves. Our communications upward are most effective when they demonstrate our awareness of the organization’s needs, as well as our own abilities to think strategically and generate solutions to problems. 

However, workplace pressures, including insufficient time and pressing deadlines, may lead us to dash off a quick email that may not highlight the insights we meant to offer. In this Link & Learn, we’ll consider the value of stopping ourselves for a moment before sending that email and taking a few moments to plan upward communication that is more strategic and effective in earning our boss’ trust, approval and advocacy for our ideas.

As a result of this webinar, you’ll learn how to:

  • Recognize the value of stopping and planning an upward communication
  • Identify the action objective of your communication
  • Focus on the person you’re addressing and that person’s context
  • Make it easy for the reader or listener to understand what you want or need

Watch video

 

October: Communicating for Inclusion: Constructing Workplaces that Welcome Difference

Thurs. October. 17 at 11 a.m. 

Workforce demographics are dynamically changing.  The landscape of our workforce now includes higher percentages of employees who are women, racial/ethnic minorities, and four different age cohorts. These changing demographics require industries and professionals to be globally minded, culturally competent, and inclusive. 

This session will share research on how issues of diversity and inclusiveness impact our workforce, workplace relationships, organizational productivity, and employee satisfaction and dignity. Furthermore, participants will learn strategies about how to communicate across cultural differences in ways that promote inclusive organizational cultures. 

Watch video

 

2018 Available Recordings

March: Writing Emails that Save Time and Get Results

How much time do you spend reading and responding to emails every day? In this webinar, we will discuss specific strategies for writing emails that will help you and your recipients save time and get more done every day.

Watch video


April: A New Approach to Preventing Sexual Harassment - How to Build a Culture of Respect, Professionalism and Accountability

Sexual harassment and sexual misconduct are not new to the workplace - but the now widespread awareness about its prevalence across every industry and organizational level is triggering new questions -- and an impetus to build organizational cultures that prevent these behaviors, respect women, and hold perpetrators accountable in meaningful ways.

Watch video


May: Beyond Generational Stereotypes -- Understanding and Engaging with the Desire for Connection and Meaningful Work

The workforce is currently more diverse - and in more ways - than ever before. Yet, diversity also represents new challenges for organizations still adapting to the relatively rapid, ongoing diversification and globalization of the workplace.

Watch video


July: Addressing the Evolving Forms of Workplace Conflict Why Can't We All Just Get Along? Recognizing and Navigating Workplace Conflicts

Workplace conflict is an inevitable part of organizational and professional life. This session will address two dominant types of workplace conflicts, five commonplace conflict management strategies, and techniques for breaking a stalemate -- among other communication skills.

Watch video


November: Enhancing Your Influence through a Stakeholder-Based Personal Communication Strategy

It has never been more challenging to get the attention of people in your organization whose active support you need to get your ideas implemented - and to advance in your career. In this webinar, we'll help you take a step back to think more strategically about who matters most to a particular project and how to adapt your message content, timing  and  method to help ensure others' support and advocacy.

 

 


December: Going Beyond Work-Life as Struggle: Creating a Life with Work, Family and Renewal

Thurs., Dec. 13 at 11 a.m. (one week early due to Christmas holiday)

While we struggle to achieve "work-life" balance, we rarely stop to ask if such a goal is even attainable, given the intense demands we all face in handling work and family responsibilities, while trying to make time for volunteer work, hobbies and even some good old-fashioned down-time. In this webinar, we'll talk about the increasing intensity of the work-life struggle, and unearth the source of hidden pressures we all face to do more, more, more.

Read more

2017 Available Recordings

Negotiating Hierarchy: Recognizing and Managing Ageism, Classism and Rankism in the Workplace

Watch video


Going Beyond Work-Life as Struggle: Creating a Life with Work, Family and Renewal

Watch video


"I Never Thought of That!" - Leveraging the Benefits of Generational Diversity Across Teams and Organizations

Watch video


Incivility and Bullying in the Workplace: Prevention and Response Strategies for Targets, Bystanders & Managers

Watch video


We Used to Be Friends: Communication Strategies for New Team Leads and Managers 



Asking the Right Questions: Powerful Skills for Building Relationships, Framing Problems, and Advancing Your Career



Politics and Professionalism: Navigating the Hidden Dynamics of Workplace Culture


 

Why Didn't You Say Something?: Uncovering the Workplace Power Dynamics that Silence Employees


Beyond the Performance Review: Giving and Receiving Meaningful, Effective Feedback


Managing Change Through Communication Strategy: Stakeholders, Methods and Message


2016 Available Recordings

Effectively Integrating New Hires into Teams & Organizations

Handling Emotion in the Workplace: Acknowledging Others, Caring for Yourself

Beyond the “Open Door Policy:” Engaging Your People with Follower- Centered Leadership Communication

Everyday Communication Skills for Navigating Workplace Relationships and Conflicts

Making Meetings Meaningful

Writing Emails that Save Time and Get Results

Quantity or Quality? Crafting a Personal Networking Strategy that Works for You

Communicating for Inclusion Across Boundaries of Place and Culture


Learn More — Request Info
Questions?

Angie Pastorkek, Ph.D.
Program Manager and Faculty
913-897-8665
apastorek@ku.edu